about us
communication with integrity
4-thought is a family business offering a professional, friendly service. Our expert team provides a personal level of service tailored to your specific needs.
Our advice is always genuine and considered. We provide clear costings at each stage of the process and if we can provide your solution at a lower cost we will.
Our working relationships are extremely important to us and our clients’ loyalty is testament to this.
We never provide equipment we do not feel is appropriate and we only work with suppliers who share our integrity.
In short, we do what we say. If we don’t feel it’s right, we would rather walk away from a sale than compromise our excellent reputation.
We genuinely believe we offer the best of both worlds: we are small enough to be responsive and flexible whilst also being able to provide the security and back up offered by our multi-national suppliers.
meet the team
David Cox
Managing Director
David has worked in the telecommunications industry since leaving university in 1978. His expert knowledge of the industry gives customers the confidence to know he will provide them with the best possible solution.
“I always wanted to run my own business. Being a part of 4-thought has shown me that every client is an individual with individual requirements. At 4-thought we build bespoke solutions to fit each individual’s unique communications’ requirements and to make the most of their telecommunications infrastructure investment.”
Susan Read
Company Secretary
Susan started with 4-thought in 1995. Her excellent record in customer service enables the company to sell a whole service not just technology.
“I started with the company answering the phone. Within the last 10 years I have grown to understand that telecommunications is not a product but a whole service. Communication is vital to every client. To understand your business enables 4-thought to appreciate the importance of identifying the ultimate communication solution for you.”
Andrew Hall
Account Manager
Andrew Hall, with his wealth of managerial experience and enthusiasm, enhances the product portfolio for 4-thought. Andrew says: “Having moved into the communications industry I bring a complete assurance that pre and post sales support has never been more vital in an industry that has a mix of virtual components and physical hardware. I enjoy developing the support for our customers and the challenges that our customers face in the progressive world of telecommunications.”
Not only do we call on our own team’s excellent skill base but we also work closely with leading manufacturers who provide us with assistance with product development and applications, technical support and before and after sales support.
our response
We fully understand that time is of the essence. As soon as you team up with 4-thought you’ll be assigned an account manager who will work with you throughout the project. We will manage the project exactly how you wish with as much or as little input as you require. We will respond quickly, flexibly and professionally to all your requirements.
Why not call us now for free on 0800 1830 999.
what makes us different?
At 4-thought we pride ourselves on our commitment to outstanding customer care. Ask any existing customer what significant benefits they believe
4-thought brings them and we are confident the resounding response would be:
- our excellent aftercare
- the ability to be able to contact us at anytime
- the peace of mind offered by knowing that we understand our business inside-out and offer future-proof investment
- the fact we offer the client exactly what they want via a systematic approach ensuring all the options are explained and fully understood
- we help work out where the problems are, with a site visit to ensure we have fully explored all systems and requirements
- we are not a cheap and cheerful option but use our expertise to optimise our client’s budget
- we offer a whole solution taking time to understand each customer’s ethos
- we research, check and test each and every part we supply so our customers can be confident it is exactly right for their individual business
- we work as a team with the customer and their team
- we offer a money back guarantee
